Working with diversity
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What some RTOs have done about providing information

Ethnic outreach

One RTO has worked with key ethnic community members to provide them with information about training opportunities so they in turn can promote the RTO within their community.  By using these key people the RTO has extended opportunities for access to training to a people who might otherwise be isolated from information.

Information on a website

A metropolitan based, small, private RTO, working in one industry area only, has an extensive website providing clear information to potential learners and links to related information.  This RTO recognises the value of website materials that are well-managed, up-to-date and relevant to learners as well as using paper based brochures. 

While the website seeks to provide extensive information about nationally recognised training, mutual recognition, RPL, flexible delivery options, intensive short course, workshops and catch-up programs, potential learners are also encouraged to take the next step and make personal contact using phone, fax or email.

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