Task: Monitor crowds

Image of Larry, supervisor at C3TV

MISSION: To monitor individual and crowd behaviour to prevent trouble.

You will be monitoring the crowd attending a function at C3TV after the filming of a celebrity version of the game show Kingscliffe Korners.

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In this task, you will:

  • monitor a radio broadcast from a fellow security guard

  • observe and report on a developing crowd control situation

  • use the Urban Security resources to complete the Monitor crowds task sheet

Problem 1
Image of Larry

You are on duty at the celebrity Kingscliffe Korners reception when you hear the following on your radio.

Open quotes We've got a problem in the car park area. A barrier has fallen over blocking one of the entrance lanes. Traffic is building up and people are getting angry. A few people are starting to get out of their cars. I've tried to move the barrier but it's too heavy. Close quotes

Now complete Problem 1 on your task sheet

Problem 2
Image of Larry

Later, the following situation develops in the car park.



1900: The driver of the white car blocks in the driver of the red car 1905: When the driver of the red car tries to discuss the situation, the driver of the white car becomes aggressive
1900: Image of the white car parked in front of the red car 1905: Image of the white car parked in front of the red car. The driver of the white car has got out of his vehicle and is looking aggressive

You are going to participate in a role-play. Look at the photos again. One of you will play the security guard, the others will take the roles of the drivers.

Alert icon
Your online teacher will contact you with details on the way this role-play will operate.

Now complete Problem 2 on your task sheet.

Problem 3
Image of Larry

I hate to spoil things - but I have to mention PAPERWORK. Now that you have completed your job, you will need to complete a report on the incident in Problem 2.

Now complete Problem 3 on your task sheet.

Use the Urban Security link at the top of your screen to locate these resources
   Standard operating procedures
Standard operating procedures icon
Urban Security
Reports
Report procedures
Find out the kinds of reports you'll need to fill out at Urban Security.
Urban Security
Reports
Incident reports
Learn how to make an incident report.
C3TV
Crowds
Monitor crowds
Get the important information on crowd monitoring procedures.
   Crime catalogue
Crime catalogue icon
Crowds
Crowd control
Find out how Chris works with crowds in this episode of Bad Guards.
Communication
Discrimination is not OK
Find out how the people of Kingscliffe feel about discrimination.
Dealing with offenders
Talking down offenders
In this entry you'll learn how to identify risks and avoid using violence.
Dealing with offenders
The threat of violence
In this entry you'll learn how to identify risks and avoid using violence.
Documentation
Write reports
Find ways to help you write reports better.
 

Once you have completed the Monitor crowds task sheet you have completed this task.

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